Cash flow, creativity, and compassion are not mutually exclusive™

The Good “If” and the Bad “If”

“If” can be a powerful word.

I recently watched a documentary about a football coach who lost his parents and sister in a car crash. Years later, he was still blaming himself. “If I wasn’t playing in that game, they wouldn’t have been in the car to come see me and maybe they’d still be here.”

This comment made me so sad for him.

The bad “If” is when you use the word to lament the past. When used to berate yourself over things you can’t control or change, “If” can lead to damage and torture.

“If I had taken that other job, I would have been happier.”

“If I had not spent all that money on that trip, I’d have the money to buy a new computer.”

“If only I’d been home, he would have survived the stroke.”

This is neither helpful nor productive. True, we need to learn from our mistakes so we don’t repeat them, but 9 times out of 10, this type of “If-ing” is just ridiculous. How can you predict the future? How can you think you can stop a speeding train or the death of a loved one or an unexpected layoff? You can’t.

I think we do this to fool ourselves into thinking we have control over certain events. But the truth is we don’t. All we can do is prepare for the future as best we can with the information we have at hand. That’s where the Good “If” comes in.

Good “If’s” are those that help you plan for future opportunity:

“If I buy emergency supplies, we’ll be safe during the power outage.”

“If I plan all my errands, I can make the most efficient use of my time today.”

“If I create a strong brand and marketing plan now, I can reach my business goals this year.”

See? Much more productive, proactive and useful.

“If” looks much better in front of you rather than behind you (Tweet this!)

Be mindful of how you use the word “If.” Those two little letters can cause a whole hot mess of despair– or they can open up infinite possibilities.

Photo credit: TheNext28Days on Flickr

Your Big “If”

If you create a strong brand and marketing plan now, you can reach your business goals and create a loyal following. Let me help! Please sign up now for Brand Bootcamp, a self-paced and stress-free way to build a strong brand strategy and bring it to life, with more ease, confidence and clarity. 7 videos, a fun Playbook and tons of advice from yours truly. Hurrah!

 

Cash flow, creativity, and compassion are not mutually exclusive™

Give thanks + 7 ways to support your fave small businesses!

Gobble, gobble. Turkey Day is coming up. But don’t forget the other, more greedy, consumer-driven “gobble:” Black Friday. Kill me.

I’m not saying I won’t shop online. But you’d have to pay me millions of dollars to drag my butt out of bed at 3 am like a crazy person and wait in line at Best Buy just to save $25. My time’s worth more than that.  I see those mobs on the news and think, “My God, this is what the apocalypse will look like.”

But I’ve got something better for you: November 30 is Small Business Saturday (and read on for something extra-special, oh ye small biz owners…)

If you’ve not heard of this gem, it’s your chance to support your community and local business owners.  When you shop independent, locally-owned businesses, 52% of what you spend stays right in your community, supporting local organizations and services.

Like many people, I’ll be finding some bargains online at Amazon and the like. But I’m also going to make an effort to support my neighborhood. Here are 7 ideas for you:

  1. Purchase gifts and cards at a local indie bookstore or independent card shop
  2. Enjoy date night with your significant other at a beloved family-owned restaurant in town
  3. On said date night, hire a neighborhood babysitter (hey, they are technically small businesses, too)
  4. Buy yourself something sparkly to wear for the holidays at a small local boutique. Bet no one else will have the same thing!
  5. Buy holiday decorations from a small indie crafts store (not the big chains)
  6. Hire a locally owned maid service to clean up after an exhausting Thanksgiving dinner
  7. Get holiday card photos taken by an independent photographer in your city

 

Your success as a small business means better communities, more local services and more innovation. I’d love to support you in your work and help you shine.

Happy thanksgiving, ya’ll! hope you have a wonderful day with friends and family, giving thanks for all we have to be grateful for.

 

Cash flow, creativity, and compassion are not mutually exclusive™

How do you view “endings”?

For the next few months, I’ll be re-running/updating some archive gems from time to time to inspire and delight you. Enjoy…

Traveling home for the holidays in 2012, I watched a charming little indie comedy/drama called Beginners. The title refers to how many of us act in relationships. The film is about how “deeply funny and transformative life can be.”  And one part in particular struck me as truly profound.

Hal (Christopher Plummer) has passed away from cancer and as his commitment-phobic son Oliver (Ewan McGregor)  navigates a quirky new love, he reflects back on his memories with Dad. After the death of his wife, Hal came out as a gay man at the age of 75. Oliver recalls watching his dad experience this renaissance: going to gay bars, throwing parties, becoming an activist and even finding a hot new young lover. Hal used to be the typical middle-class surburbanite but it’s not until he comes out that his flamboyant, joyful, adventurous side really shines through.

And then he’s diagnosed with cancer and dies, only five years after this new lease on life.

But there was one part in particular that stuck with me.

When Dad is diagnosed with Stage 4 cancer, he decides to throw a party instead of revealing his condition to his friends. Oliver is flabbergasted that his father refuses to tell anyone, especially his own lover, about his diagnosis.  They argue: (and I’m paraphrasing here)

“Dad, this isn’t going to get better! You have Stage Four cancer!”

“Oh, son, that doesn’t mean what you think it means. It just means there have been three other phases before this one.”

How often do we look at “the end” as a bad thing? How often have we looked at getting older as a bad thing, rather than simply “another stage that is happening after the ones that came before?” Or can you recall times you’ve looked at the end of a job, relationship or project as sad or bad, when maybe it’s just about making room for the next opportunity?

I never would have started my consulting practice and this blog had my old company not layed off the entire marketing team. What others might see as bad, I was actually hoping for so that I would have no excuse not to try my own thing. I saw it as the beginning, not the end. And I haven’t looked back since.

I love this idea of viewing every “stage” as merely another step in the journey – not to be judged as good or bad. Hal’s character proved that he was his best self and led his happiest life in what could be considered this last stage of it all. Maybe it’s not about the chronological order of things -but about what you do within that stage of the journey that makes it count. Just because it’s the last stage doesn’t imply it’s the worst one. Chronology has nothing to do with it.

Check out the film if you get a chance. It’s a bit slow and “cerebral” at times, but I found myself thinking about it long after the end. PS: There’s also a charming subplot about the human/dog connection as Ewan adopts his father’s dog, Arthur – and Arthur’s thoughts are revealed in subtitles.

Photo credit: Sue90ca Taking A “ME” Day! on Flickr

When has an ending turned out to be the beginning of something wonderful for you? Did leaving a job end up helping you start your business or follow your dream? Did something bad happen in your business that opened up a new opportunity for you? Please share in the Comments!

Cash flow, creativity, and compassion are not mutually exclusive™

Why do you do what you do? Ideas to reconnect with your purpose + passion

Your business is an extension of you. It started with an idea and a hope and problem you were itching to solve. A vision of how you could improve someone’s life, work, relationships, self-esteem or home.

For a moment, forget about the features and functions. Forget about the “tricks.” Forget about the bonus materials or free reports or “Act by this date” price promotions or 6-week programs or loyalty cards or sales numbers or social media stats and think back to your idea, your story.

What did you want to put into the world to make it a better place than when you found it? What problems did you want to solve for people to make them feel joyful, empowered or efficient?

People connect with stories + people, with passion + purpose….not products, not services, not even brands. (Tweet this!)

Without a story, without standing for something, you are simply a transactional commodity. And when was the last time that ever rocked anyone’s world? There’s no loyalty there. That’s like saying you’re loyal to the DMV simply because they renew your driver’s license and registration every few years.

If you’re having trouble remembering your story or have lost sight of your purpose amidst the chaos of everyday entrepreneurship, here are some inspirations to help you find your mojo again:

Ask your best friend, mentor, or close confidante to remind you of what you told them when you said you wanted to (fill in the blank) and what got you jazzed about it. You know, those nights when, after a few too many G&T’s, your eyes lit up and you said, “If I could create this, people would love it!”

Create a simple “Value Proposition Hack

Revisit that old mission statement you once wrote long ago. You know: the one that was imperfect and raw and beautiful and captured every essence of hope you had when you first started.

Stay inspired by soaking up goodness from others who have found their stories and made magic in their worlds. And know that if they can do it, you can do it, too. Like Alexandra or Ali or Warren and Betsy.

Review Simon Sinek’s now famous TED talk, How Great Leaders Inspire Action and find your own “Why?

Remember your “why?” Please share it below and make a public declaration in the Comments with a linkback to your site!

Cash flow, creativity, and compassion are not mutually exclusive™

Combining football, business & money into an expert personal brand: A chat with Kristi Dosh

Fall is almost here in my part of the world. Warm sweaters. Pumpkin Spice lattes.  And of course…football season! If you know me, you know I’m a huge football fan, both college and pro. I would never call myself an advanced expert, but I know the game, can recognize many ref calls, and, when my husband wants to wind me up for an amusing rant, he’ll bring up the Wildcat formation (while exciting to watch, people can’t just go around playing any position they want to, IMHO)

Whether you, too, are a football fan like me or not, you will love today’s post. It’s about sports, yes, but it’s also about how to create an expert personal brand to launch blogs, books and speaking opportunities. We’re talking with Kristi Dosh, ESPN’s sports business reporter, an attorney, public speaker and author. Kristi is the founder of BusinessofCollegeofSports.com, a website dedicated to the financial side of collegiate athletics. Kristi’s latest book on the business of college football, Saturday Millionaires: How College Football Builds Winning Colleges launched this week.  She also has another book due out next year: Balancing Baseball: How Collective Bargaining Has Changed the Major Leagues. Kristi is a frequent guest lecturer in sports management and law programs.

We crossed paths through HARO for a freelance article she wrote. And I’m so glad we did, as she combines two things I love: business and sports. Read on to see why she wrote a book about the business of college football, and for your own brand and business, how she not only became an expert on this topic after being an attorney for many years, but how she promotes this personal brand effectively (hint: targeting is key!) 

RS: Welcome Kristi! What made you decide to write a book about the business of college football?

KD: In the early days of my sports media career – the ones where I wrote for free for Forbes and anyone who would have me on their blog while simultaneously practicing law full-time – I became fascinated by financial statements for college athletic departments. Math was never my favorite subject, but I found out pretty early on while covering the sports business that numbers can tell a story. And the story I was reading between the lines of athletic department financials was nothing like what I knew about college football from years of being a fan. In early 2011, I wrote a six-part series for SportsMoney on Forbes about the finances of every public school in the six “automatic-qualifying” conferences. Those posts received more views and feedback than any other posts I’d ever written, and I knew something was there. At that time, no one was writing about the business side of college sports on a consistent basis, and fans were becoming interested in what was going on off the field in these athletic departments earning millions from television contracts. Seeing the interest and realizing there was a gap in coverage by the sports media, I began to seek out more stories about the business side of college athletics, particularly football. It wasn’t long before I realized all I was learning from my research and visits to college campuses for facilities tours and sit-downs with athletic directors was changing the way I viewed college athletics. I knew not every fan would have that opportunity, so I wrote the book as a way of sharing everything I’ve learned with fans.

RS: How do you become an expert on a topic like this?

KD: First, I think it helped that I chose a topic where there was a gap in the coverage by traditional media. It’s sort of like when you’re developing a new product – you want something that fills the white space.

Next, you have to commit 100 percent. I made learning everything I could about the business side of athletic departments, and writing on what I learned, a part-time job in addition to my full-time job that was paying my mortgage and student loans. I started a blog called BusinessofCollegeSports.com so that all my writing on this subject would be in one easy-to-find place. Then I committed to writing on that site every single weekday. Between the launch of the site and the day I quit writing for the site to join ESPN, I posted 133 blogs in 175 days. In fact, I believe one of the reasons I ended up at ESPN was because their college football writers were linking to my blog on a weekly basis. On top of that, I was promoting myself to radio stations around the country as an expert on the matter by sending them blog posts pertinent to their market.

RS: How do you market yourself as an expert?

KD: I think self-promotion comes more naturally for some than others – for better or for worse, it comes pretty naturally to me. That being said, I think anyone can learn how to do it. Most importantly, you have to create something you can show to people to prove you’re an expert, whether it’s a blog, a book, a podcast – anything that illustrates your knowledge. Then you have to present that knowledge to the right people. This is where I see many young bloggers get off track. They inundate more senior writers on Twitter, LinkedIn and email with every post they write. My strategy was to carefully select who I targeted so as to give myself the best chance of having that person look at my work. For example, if I wrote about the finances of FSU’s athletic department, I was going to try and get it in the hands of beat writers who cover FSU and local radio hosts and producers. It didn’t make sense to me to send it to a national writer when it’s more of a local interest story, or to send it to someone who doesn’t cover the team regularly. Obviously getting a national writer to tweet out your story or reference it in his/her own piece is amazing exposure, but you can’t just send those people everything you write. Instead, I’d watch for them to write a piece that something of mine tied into – then I’d send them my piece. In the end, I found the most effective way to get other people to help you is to find a way to help them do their job better.

About  Saturday Millionaires:

Saturday-MIllionaires-BookLast year Football Bowl Subdivision college football programs produced over $1 billion in net revenue. Record-breaking television contracts were announced.  Despite the enormous revenue, college football is in upheaval. Schools are accused of throwing their academic mission aside to fund their football teams. The media and fans are beating the drum for athletes to be paid. And the conferences are being radically revised as schools search for TV money. Saturday Millionaires shows that schools are right to fund their football teams first; that athletes will never be paid like employees; how the media skews the financial facts; and why the TV deals are so important. It follows the money to the heart of college football and shows the real game being played, including debunking 6 myths most people have about college football programs, such as: Myth #2: Supporting Football Means Degrading Academics and Myth #5: A Playoff Will Bring Equality to College Football

Check out Kristi’s great new book on Amazon or Barnes & Noble (print & digital editions for both). Follow her on Twitter for more insights and news.

Your turn: What area of expertise do you promote in your brand? Why did you choose that area: skill, passion or something else? Please share in the Comments below. Or just let me know your favorite football team you’ll be cheering in this fall!

 

Cash flow, creativity, and compassion are not mutually exclusive™

Why friendships don’t just “happen” but why they matter

I’m going to get a little woo woo on ya, today. So turn off your iPhone and stop setting the world on fire for a sec, my go-getter.

Your soul is made for connection.

Much like hunger tells you when you need food and exhaustion tells you when you need sleep, loneliness tells you when you long for more connection. And most of us – especially those who are amazing entrepreneurial women taking the world by storm – can’t see past feeling busy, networked, and tired simply ignore that desire when it bubbles up. “I’ve got things to do,” we say. “Who has time to deal with more commitments?”

This September– International Women’s Friendship Month– my friend and friendship expert Shasta Nelson, CEO of Girlfriend Circles and author of Friendships Don’t Just Happen  is giving us a gift. Let’s stop trying to talk ourselves out of why we don’t have the energy and time to connect, and instead actually just acknowledge that our souls long for more connection. Why do we long for this?

  • For some of us it’s because we’ve recently moved, changed jobs, or ended relationships– and know we need to start building the relationships that can support our lives.
  • For some of us it’s because we’re introverts or shy and while we know we need a few relationships of substance, the very idea of how to start them overwhelms us.
  • For some of us, we know everyone and have more friends than we can keep in touch with, but the truth is that we still hear that whisper because we know we  still need to deepen some relationships and foster more vulnerability and intimacy.
  • And for some of us, to surround ourselves with healthy relationships, we know it’s time to let go of a few, the bring closure, to grieve, and to end what has run its course.

So if your soul is craving more local friends who can add value to your life…then you will definitely want to check out this awesome program Shasta has scheduled this September called:

“The Friendships You’ve Always Wanted! Learning a Better Way to Meet-Up, Build-Up, and Break-Up with Your Friends.”

This course was created by 13 of the leading experts on friendship and healthy relationship so that this September hundreds of women can all commit together to choosing friendships as their theme for the month!

Let’s tell our hearts that we’re willing to devote some time this month to learning and growing around the subject of friendship with the expectation that our call to have more love will be answered.

This program starts on Sept. 4 with a LIVE call. For everyone who signs up before that day you’ll be entered 5 times in a raffle for a free airline trip to visit a girlfriend somewhere in the U.S., plus you’ll get a free copy of Shasta Nelson’s book Friendships Don’t Just Happen!

I don’t normally blatantly sell you on programs, but Shasta is the real deal and the expert line up she has is very impressive. Yes, in full disclosure this is an Affiliate link, but I only endorse people and offerings that I believe in. It’s just an added bonus that it’s a win-win for both of us.

Hells bells, we can all use more connection in our lives, can’t we? Make time on that busy to-do list for feeding your soul. You’ll thank yourself on your deathbed.  Check out the details and sign up today to get entered and start connecting.

On your path to creating a business and life you love, what are the connections or relationships that matter to you most and why? Please share in the Comments….I’d love to hear your stories!

Cash flow, creativity, and compassion are not mutually exclusive™

Ouch! 7 ways to deal with criticism

As many of you know, this summer I’m on sabbatical as I take a 5-week summer acting congress with San Francisco’s American Conservatory Theater (A.C.T.), one of the most renowned theaters and actor training/MFA programs in the country. Alumni include Annette Bening,, Denzel Washington, Elizabeth Banks, Anika Noni Rose and countless other working actors whose faces you’ve seen but whose names you may not know. Even Blaine from Glee is a Youth Conservatory graduate.

We are now in our last week and it’s been an amazing experience: creative, intense, exhausting, lively, moving. I have 15 other people in my “company” and we are like a band of brothers, spending sun-up to sundown together, exposing our most vulnerable selves and exploring expression via our voice, bodies and minds as we work to become better storytellers.

Invited to completely let go and try everything out in order to get closer to the true art of acting, we are also naked and exposed. Failures happen. Frustrations mount. And inevitably, we are forced to confront criticism.

Thankfully, our instructors are some of the kindest and most generous people I’ve ever met. They’ve worked with some of the greats and I take everything they say to heart. Plus, I am the sort  who craves feedback like a sugar addict on a juice cleanse. But sometimes, negative criticism can sting. Especially when you completely put yourself out there – as you do with your business, your art or your work.

So how can you respond? Here are 7 ways you can cope with criticism:

Breathe deeply, open your ears and listen:

Easier said than done, but put aside your indignation for a second, take a deep breath and actively listen to the feedback.  When you feel yourself slipping into your inner monologue of anger and despair – while the person is still talking – focus your mind on the words they are saying. Taking notes while you get this feedback can help you slow down and really hear the feedback so you can improve things for next time around.

Have a good cry:

I don’t recommend doing this while you are actually receiving the criticism for three reasons: One, it prevents you from practicing Tip #1. Two, if they are a nasty person, you don’t want to give them the satisfaction. Three, if this is a professional situation, it can make the critic very uncomfortable and no matter what he or she says, they will always remember you as The Crier. If you must cry (and we’ve all been there), wait until you are alone and let the tears flow. I know this can be hard, especially when you feel wronged or misunderstood, but try. And then once you’re alone, enjoy the cathartic release. Once you clear the pain physically from your body, unclench your muscles and sniffle away the last of the sobs, your mind will be clear enough to play back the feedback and find the gold.

Argue your case:

I don’t recommend this one…and this is coming from someone who has tried on several occasions. First, the person criticizing you may not give a fig what you think and so you are just wasting your breath. Second, getting defensive means you are not taking in what the person is saying to gain any sort of benefit out of it. And third, the person could be a boss, valuable client or a VIP decision maker who can make or break your career and it’s best not to burn bridges. Of course, if someone is stating outright lies, you should defend yourself but do it with facts and have an adult discussion, not a tantrum. Or better yet, as I have done in the past, go away for a bit, consider the criticism and draft a “reply” of sorts, walking the person through your thinking. You may not change their mind, but they (and others who hear about it) will respect you far more for playing it cool. Nothing good happens when you let your temper get the best of you in the moment – trust an Italian redhead on this one, please.

Consider the context:

For all of us in this summer acting program, we understand we are here to learn and the teachers are here to teach. That’s what we’re paying for. If we can’t take criticism along with praise, then what the hell are we all doing? The point of the program is to attempt, finesse and improve, and no one can do this in a vacuum. Same goes if you get negative customer, client or audience feedback. Appreciate that someone is taking the time to tell you how you can make things better and also acknowledge the relationship – you are there to serve them. They have a right to tell you how they think you did. Learn from it and improve for the next time.

Understand the agenda:

Often people criticize in a very blunt and hurtful way and it can be anything but constructive. It just feels like they personally hate you and want to watch you die. This stings the most, especially when you’re not expecting it. But as with the tip above, it’s all about seeing the bigger picture. What’s this person’s angle? Are you a threat? Does keeping you down elevate them? Or maybe this person uses fear and negativity as way to exert power, as a previous manager of mine did. At first she made me so angry, I’d cry (not in front of her – see  #2) When I realized this, I started to take her critiques with a grain of salt, throwing out the crap I thought was her own baggage and taking in what made sense. It actually helped our relationship. Or perhaps the critic has a certain communication style born out of personal tragedy or hurt. Whatever the case, consider the critique’s source and make sure you understand what’s in it for them before you take everything to heart.

Don’t dwell on one bad review:

I can’t tell you how many times I’ve seen great online reviews and received kind emails about my books, but then I let the one Negative Nellie nag at my soul. Everyone is entitled to their opinion and it’s JUST ONE OPINION. Instead, look at the aggregate, not the extremes, and see if there are nuggets you can find for delighting people even further next time. Even the casting director we’re working with, who is pretty damn direct with feedback, always adds that this is just her personal aesthetic, and that doesn’t mean other casting directors would have a problem with a piece being performed a certain way. At least we know with her there is absolutely zero B.S. which is powerful and useful to us. If it helps, create a Feel Good folder and put all praise and compliments in that folder. When you find yourself dwelling on that one low presentation score or bad online review, start reading those Feel Good items and snap yourself out of it.

Do something:

If the critique is useful and you’ve considered the source and the context to be valid, I don’t recommend you do nothing with it. Denying all feedback and continuing to do things the same old way is not a recipe for growth. Many people feel most comfortable wrapping themselves up in their cocoon of self-delusion, but try to find the takeaway in what critics offer up. You may find that something you intended did not come across as you’d hoped so you need to be clearer. Or that you overlooked a minor detail that you now understand makes a big difference. In my acting program, I’m learning that the emotions in my head are not always translating into clear viewable actions for the audience. So now I know I have some work to do. See how you can Implement the valid criticism you get into real action steps and make your work/art shine even brighter.

No matter what the situation, always view negative feedback as a chance to improve and grow. Never use it as an excuse to quit. (Tweet!)

I invite you to try one of these the next time you’re slapped with the criticism stick and see what transpires.

Have you ever received negative criticism? How did you react to it? Any good tips or tricks for how you made it work for you? Please share in the Comments…you never know when your experience can help someone else!

Cash flow, creativity, and compassion are not mutually exclusive™

Stuck in neutral? 4 ways to reboot your business and rekindle your fire

Ah, the first blushes of entrepreneurial love. The romance! The energy! But what happens when the passion fades and the reality of demanding customers/clients, overwhelming marketing options and painful tasks (QuickBooks, anyone?) creeps in? Suddenly, your business becomes a grind and you find yourself working harder for less reward, less return…and less joy. Your once appreciative and dreamy-eyed business starts angrily demanding more of your time and energy – but in return, rewards you with the wrong customers, a weak profit margin and just doesn’t take you salsa dancing or wine tasting anymore.

I’ve been where you are. I know what it feels like to have your business success lead you down the wrong path. How choices innocently pile up – each one seemingly rational – paving a perfect road to discontent.

So a few years ago, I took a step back. I sought the objective counsel of colleagues, a wise coach and a wondrous wordsmith and tweaked my business model and messaging – core brand elements. I started doing more of what I loved and ditched what wasn’t working. And you know what? My heart (and success) soared.

If your business (and heart) feel stuck in neutral, here are 4 ways to reboot  – and check out my big announcement at the end on how I can help…

  1. What do you hate doing? STOP IT! If your business offerings have kept piling on so you can simply cater to every single need under the sun, you need to take stock and simplify your business model. What activities bring you the most joy? Do you love teaching and strategic planning but hate detailed tactics? Then start doing more workshops or retainer projects  and don’t offer hourly project work. Do you love doing massage and energy work but hate giving facials? Then cut down your services list. This also translates into how you talk about yourself (i.e., maybe you’re no longer a “full-service spa” but a “body care studio”)
  2. Play with pricing or packaging to attract the right customers/clients: You may find that the people you are attracting pay little but demand a lot, offering little profit margin in the end. How about adding more value/quality to your offerings and increasing your prices to deter more budget-conscious folks and attract a more affluent market? Or offer a tiered set of products or services to give more cost-conscious folks a self-service option, while freeing up your time for deeper, higher-value work that you adore.
  3. Revisit your messaging: Take a good, hard look at your web copy, company descriptor or even job title. Are you saying you do everything for anybody? Are you too vague and not focused on clear, crisp benefits? Does it sound boring, even to you? This could either a) be attracting the wrong type of work or b) confusing the prospective people that you really want. Remember, when you try to create a brand that is all things to all people, you end up being nothing to no one. Detail out your ideal customer or client and only focus on content, services or products – and the appropriate messaging – to attract those people. Don’t worry about pleasing (or offending) anyone else but that target. Trust me, they’ll be fine without you.
  4. Audit your visual brand: OK, this one may require an investment to make some changes. Based on the people you really, really want to attract and the kind of work you really, really want to be doing, is your visual branding way off base? Do you need to modernize your colors, select bolder fonts or change out your imagery to better appeal to those people? I once consulted with someone trying to attract high-powered Alpha-male executives – and yet her website was all pastel colors and flowery script fonts. She was beating her head against the wall and wondering why those powerful male executives were not hiring her. She needed to update her look and feel to match her new offerings and target clients. Side benefit? Updating your visual look and feel might also get your heart racing with pride again about your business and give you a new opportunity for some word of mouth buzz.

With these tips, you can shift out of neutral and into overdrive again. In a good way, of course. Don’t drive yourself crazy. OK, I’ll stop with the driving metaphors….

Photo credit: Vincent O’Keeffe, Flickr

Has business boredom ever happened to you? What actions do you recommend to reignite your business – or your own personal passion? We’d love to hear so please leave a Comment below. Your wise words could help someone else!

 

Cash flow, creativity, and compassion are not mutually exclusive™

The secret to differentiating your brand? You.

“Be yourself; everyone else is already taken.” – Oscar Wilde (Tweet!)

What makes your brand, business or creative endeavor uniquely you? 

When we’re insecure teens, it seems easiest to just copy someone else. At that age, originality is just too risky.  Or is it?

Let me take you back to 1988. My best friend and I were inseparable. Whether it was busting out dance moves to Whitney Houston’s latest hit, swooning over teen heartthrobs (she: River Phoenix, Me: Kirk Cameron – before he went all oddballs) or taping our own version of Siskel and Ebert at the Movies (hopefully lost forever), we found comfort in our shared interests and tastes.

But the scandal that threatened to rock our friendship? We bought the exact same denim miniskirt jumper.

I admit, it was adorable when she bought it and naively thinking it would fun, I went and bought one, too. It fit both of our lean frames to a T. But she was not pleased at all and as you can guess, the inevitable happened: we wore it to school on the same day. Now granted, out high school teemed with more than 2000 students, but still….she didn’t speak to me for a whole day, which back then felt as long as the Civil War.

And I realized I had messed up.

In trying to take a short-cut and simply copy her style, I failed to cultivate my own identity – and ended up coming off like a first-rate tool.

What works for someone else may not work for you. Either it’s not at all believable, or it just looks desperate and sad. Just think about all the Apple lookalike ads you may have seen for sub-par (and not as cool) technology. But the inverse is also true: what works beautifully for you may be laughable for someone else to even attempt. (Tweet!)

You need to walk your talk and authentically deliver what you promise. How do you do that? By embracing and owning who you authentically are. It’s your story. Only you – with your perspective, experience, world view, sensibility, taste, emotion and intelligence – can tell it the way you  tell it.

While visiting the UK, I caught a news program on an MSNBC-type network. The pundit shouting at me sounded an awful lot like Rachel Maddow, who I happen to like. But it was a sad attempt to mimic her success – down to the cadence and tone with which she spoke. It was clear she was trying to replicate someone else’s success rather than create her own.

Why do we think it’s easier to copy someone else rather than break new ground? Why do we feel that our story is not as valuable just because others have told something similar? If we all thought that way, another book would never be written, another painting never created, another innovative clothing design ever produced. (Tweet!)

Can you imagine? “Well, we all have enough shirts in the world, don’t we? No need to design another one.” Please.

When working with my branding clients, our process always starts with the unique spin, strengths, perspective and benefits they offer that no one else can, regardless of if they offer something that thousands of other people do. No one else can do it like they do it.

That is how you build a breakout brand  – find your uniquity and let it shine. I mean, there’s tons of branding strategists out there, right? But you’re here, now, visiting moi. Thanks for digging my unique style!

Photo by Levi Saunders on Unsplash

Cash flow, creativity, and compassion are not mutually exclusive™

Face forward. Eyes on the road. The one rule you should never forget when chasing your dream.

Years ago, I got into a car accident on Virginia’s George Washington Parkway, just outside of D.C. Morning traffic crawled along on this gorgeous bypass road that runs alongside the Potomac River. I was happily headed to my gig as a Marketing Manager at Discovery Networks (yes, I used to get to put on marketing events for The Discovery Channel, Animal Planet and TLC – before TLC turned into trashy reality programming….loved it.) Glancing down to tweak the radio, I only took my eyes off the road for a second, but it was enough to miss the guy two cars in front of me stopping short. I jammed my foot on the brake  – WHAM! – slamming into the car in front of me.

The responsible culprit – the car two cars up – disappeared. My hood was slightly crunched and something was dripping from the engine, making the car undriveable. Thank God traffic had been moving so slowly at the time. The police officer was sympathetic to my plight when he heard what happened, and it ached him to say this but…

“Sorry. I have to cite you. You rear-ended her, even though she slammed on the brakes because of that other car. Her responsibility was the car in front of her which she didn’t hit. But you did hit her, so unfortunately, you’re the one at fault.”

I get it. We all learn in driving school about the two-car (or is it three? See, I forget…) distance rule: You are responsible for leaving the appropriate stopping distance between yourself and the car in front of you so that if they do slam on the brakes, you can avoid an accident.

Kind of a powerful metaphor, don’t you think?

You are responsible for what’s in front of you, not what’s behind you. (Tweet!)

You can’t change the past so stop cursing that horrible old boss, lamenting that start-up you passed up that made everyone gazillionaires, fretting over whether you should have taken that course, attended that event or invested in that opportunity. Interpersonally, stop dwelling on who’s nipping at your heels, what other people think about what you do or who’s more successful than you.

It’s done. Face forward. Eyes on the road. All of that nonsense is their business. Not yours. (Tweet!)

What are you responsible for now? Only your goals, your forward-momentum from this point on. Forget the distractions. Stop looking back.

God is clever. There’s a reason he didn’t put eyes in the back of our heads. (Tweet!)

Photo credit: epsos.de on Flickr

What one event, opportunity or insecurity will you let go of today to keep your eyes on the prize? Please state your intention out loud and share in the Comments!