When was the last time you eagerly dived into a task you didn’t connect with, believe in or understand? If I told you to spend hours creating a complex spreadsheet but never told you why, or where your efforts would lead, how inclined would you be to do it? Yet every day, employees are asked to produce deliverables, attend meetings, or spend time away from their families on work that … [Read more...]
How Purpose Leads to Company Success
What is your long game? Why do your employees come to work every day? What are you here to provide to your customers? What impact do you want your business or brand to have on the world? The Dalai Lama talks about starting to work on the change you seek, even if you don’t live to see it come to fruition. To have real impact, we should all operate our companies like this. For too … [Read more...]
Empathy for Others Starts with Empathy for Yourself
Empathy seems like such an outward, selfless act. And in many ways, it is. You must focus on another person, make space for them, and get out of how you see the situation through your own eyes and hold space as well for they see it. This all sounds very noble. Until a very broken person attempts to be empathetic. That’s like trying to help others put on their oxygen masks when you are about to … [Read more...]
How to Redefine Success with Empathy
Modern market trends, as well as the pandemic, show us that leaders and brands acting with genuine empathy are winning right now. When companies have been there for the community, valued employees, even made tough decisions like layoffs or closures with respect - the market has paid attention. Just look at the media attention lavished on Zoom for offering free K-12 access to schools, Salesforce … [Read more...]
Are you an Empathy Hijacker?
“We can relate to people without hijacking the conversation” Communication expert Sharon Steed. Sharon and I connected recently as we were both on an empathy panel together. I’m in love with her work transforming company culture with empathy. She has a great LinkedIn course about communicating with more empathy as well, and that’s where I got this insightful quote. People often assume that … [Read more...]
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