We’re taught that practice makes perfect. Cleanliness is next to godliness. Give 110%. I was a straight A student in high-school. I remember being devastated when I got my first B ever (Geometry) and I was brought to tears in college when I got the first C of my life (Microeconomics). Even when I got an A minus, I was a bit miffed. I’m not sure what I thought: did I really think anything less … [Read more...]
Which problem is killing your business?
As a new book author, I have learned a ton about the publishing industry over the last year or so. I’ve pretty much been riding by the seat of my pants and unspoken rules are revealed to me each day, much like an onion shedding its layers. I used to think publishing a book was fairly straightforward – and it can be if you self-publish and have millions of devoted fans ready to devour your product. … [Read more...]
Be careful how you sell
This may sound like an odd title, but HOW you do business really is just as important to your brand as WHAT you do, or your logo, communications, etc. Take a lesson from a business owner who I am sadly watching destroy their brand through pushy, in-your-face promotional tactics. This person is an expert in their field. They have years of experience and have gotten real results for people. But … [Read more...]
Customers are not scary
Why do businesses spend tons of money, time and effort on compiling market data, analyzing trends, conducting expensive focus groups with people who have never bought from them, or spend hours combing through research data, when they ignore a prime source right in front of them: their own customers? Your customers, especially repeat ones, like you. They want you to succeed. They have found that … [Read more...]