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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Dr. David Bray: From Bioterrorism to AI — Why Empathy Is Your Best Strategy in a Chaotic World
Dr. David Bray is one of those rare humans who has done so much, across so many high-stakes arenas, that his bio almost reads like fiction. David is Chair of the Accelerator at the Loomis Council and a Distinguished Fellow with the Stimson Center. He…
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Brandon Peele: What America’s 250th Birthday Is Really Asking of Us
America is about to turn 250 years old. My guest today believes this moment is asking something from all of us. Not a celebration or parade, but a reckoning, a chance to find our way back to each other. Brandon Peele is a bestselling author…
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Ceallaigh Smart: The Power of Being Seen
The power of being seen can change everything. We see it in the workplace and in our world. And one way to strengthen empathy and build that connection is through photography. A single photograph—placed in someone’s hands—can affirm dignity, spark connection, and grow empathy on…
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Dr. Jaime Goff: How Secure Leaders Rewrite Unhelpful Stories to Find Success
What are the hidden, unconscious forces that shape how we lead—why we react the way we do, why some situations knock us off center, and how we can build the internal security to lead with more empathy, clarity, and connection? My guest, Dr. Jaime Goff,…
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Kevin Perlmutter: Sparking Brand Desire with Empathy
Do you know that customers who are highly emotionally connected to your brand are 53% more loyal than those who are merely satisfied with your products and services? Today I’m talking with Kevin Perlmutter. We explore why traditional brand strategies often miss the mark, how…
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April Hot Take: How to Practice, Prove, and Hire for Empathy in the Age of AI
How do you actually practice empathy? How do you prove you have it — to employers, to clients, to the people you lead? And if you’re building a team, how do you hire for it? Because here’s the uncomfortable truth: most of us can’t answer…
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Dr. Joel Pérez: Becoming an Exceptional Leader Through Cultural Humility
Teams today are more diverse than ever—and within that diversity lies the potential to unlock innovation, performance, and belonging. But only if leaders practice cultural humility. It’s not just about competence or checking boxes; it’s about fostering safety, trust, and transformation. Dr. Joel Pérez equips…
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Ashley Jones: How to Courageously Lead and Support Through Grief
Some conversations linger long after the recording stops; the conversations that deepen your humanity and reshape how you think about leadership. This episode is one of those conversations. Ashley Jones knows grief in its most devastating form. When her daughter Skylar died from a terminal…
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Conny Kalcher: How Zurich is Making Empathy Pay Off by Closing the Gap
For years, empathy was treated as a business nice-to-have—important, but secondary to speed, scale, and efficiency. The data now tells a very different story. In this conversation, Maria and Conny, the Chief Customer Officer at Zurich Insurance Group, dive into Zurich’s new global study, Addressing…
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Claude Silver: Be Yourself at Work for the Ultimate Leadership Advantage
Too many leaders are still trying to succeed by becoming someone they think they’re supposed to be—quieter, tougher, more polished, less human. And in the process, they’re leaving their greatest strengths at the door. My guest believes that’s exactly backward. Today, we welcome back Claude…
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Dr. Claire Yorke: Can Empathy Fix Broken Politics?
It’s easy right now to believe that the divisions we see are simply too deep to repair. That empathy has become a liability. That listening has been replaced by winning. And yet, I still believe, perhaps more than ever, that empathy remains our greatest tool…
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Joris Merks-Benjaminsen: Managing Without Power to Balance Humanity and Performance
Balancing performance with human leadership can be tough for some leaders. The goal is to strike a healthy balance, while always remembering that taking thoughtful care of your people, recognizing their unique contributions, and creating an environment where they can thrive can lead to the…
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