Cash flow, creativity, and compassion are not mutually exclusive™
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Maria’s weekly expert insight on empathy-led business, culture and brands

  • What Empathy is and What it is Not

    What Empathy is and What it is Not

    We all agree empathy is a good idea. But not truly understanding what empathy is and what it isn’t gets in our way and causes more harm, burnout, and disconnection. Empathy is NOT: Empathy is: Empathy is not doing FOR. It’s being WITH. How does empathy show up in your team or organization? Photo credit:…

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  • How Joy Leads to Empathy, Performance and Success

    How Joy Leads to Empathy, Performance and Success

    The book is coming! September 10 is the day that The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries hits shelves to help leaders dedicated to people-centered practices to get the best performance possible balance the demands of the business with the needs of their people. Grab your free chapter at the…

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  • How to Measure Empathy

    How to Measure Empathy

    How can you measure empathy? This is the business question, isn’t it? Truth is: it’s difficult. But it’s achievable, or we wouldn’t see so much data around the benefits of empathetic leadership and culture on performance, engagement, innovation, and revenue! We CAN measure outcomes of empathetic leadership and culture, if we carefully calibrate what we…

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